Change and Communication Management - Business Operations Analysis, Senior Specialist

Join the Clean Energy Revolution

Become a Change and Communication Management - Business Operations Analysis, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll play a key part in supporting all aspects of change management and communications for SCE’s multi-year NextGen ERP transformation. You’ll develop and deliver strategic communications that guide thousands of employees through complex organizational change – ensuring alignment, engagement, and readiness across the enterprise.  Your work will include creating high-impact internal outreach and engagement materials, including executive presentations, stakeholder communications, and collateral materials. You’ll support the planning and execution of roadshows, needs assessments, and stakeholder engagement efforts, while tracking metrics and deliverables to ensure transparency and effectiveness. As a strategic partner in the Organizational Readiness workstream, you’ll help lead the execution of the Communications Plan and Strategy—driving consistent messaging and change adoption across diverse business units.  This is your opportunity to influence change at scale, collaborate with cross-functional teams, and contribute to a cleaner, more resilient energy future.

The NextGen ERP program will span the next 5 years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems but also transforms our business processes to enhance efficiency, improve data quality, and provide better integrated decision making across the enterprise. We are currently in the implementation phase of a major ERP transformation program, leveraging a hybrid agile approach to motivate change. This effort goes beyond a system upgrade—it’s a fundamental redesign of our core financial processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making.

As a Change and Communication Management - Business Operations Analysis, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Preferred Qualifications

• Five or more years of experience developing and tailoring strategic communications for enterprise-wide initiatives, preferably within large, matrixed organizations undergoing transformation.
• Experience creating compelling internal communications materials—including executive presentations and stakeholder messaging that drive engagement and support change adoption.
• Five or more years of experience supporting change management and/ or communications tasks.
• Five or more years of experience and proficiency with MS Office 360 applications, including Microsoft Teams, Word, Excel, and PowerPoint.
• Experience supporting change management workstreams in complex environments, including tracking metrics, managing deliverables, and coordinating outreach efforts across diverse stakeholder groups.
• Experience and familiarity with Organizational Readiness frameworks and communications planning in support of ERP or other large-scale technology implementations.
• Experience creating communication material that simplifies complex business processes and IT system features.
• Experience working as a change agent and innovative problem solver, with ability to communicate change, negotiate, and influence decision making.
• Project Management Certification and/or experience working with hybrid Waterfall/ Agile approach.
• Experience with SAP ERP or S/4 HANA ERP
• Bachelor’s degree or higher in business administration, communications, marketing, organizational development, or related field.
• Experience advising and recommending courses of action on process improvements, operational plans, or business strategies, often to Senior Management or Executive audiences.
• Experience identifying and implementing process improvements or technology solutions.

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Relocation does not apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.