Workers Compensation, Associate Specialist

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Date: Mar 25, 2026

Location: Rosemead, CA, US, 91770-3714

Company: Southern California Edison

Join the Clean Energy Revolution

 

Become a Workers Compensation, Associate Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be a part of a team dedicated to supporting injured employees through expert advocacy. The role primarily assists workers’ compensation advisors by managing a range of administrative duties and prioritizing effective customer service as well as timely benefit administration. 

 

As a Workers Compensation, Associate Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

  • Answers incoming calls and routes communications with professionalism and discretion, ensuring timely response and follow-up.
  • Processes incoming mail, print jobs, and claim-related documents, maintaining accurate records and supporting team workflows.
  • Assists in reviewing incident reports and emergency/non-emergency calls, performing initial triage and escalating cases per established guidelines.
  • Supports claim intake and documentation by facilitating the reporting of new claims and monitoring Incident Only (IO) cases for potential conversion.
  • Prepares and organizes subpoenas and litigation-related documents under supervision, ensuring compliance with legal protocols.
  • Maintains data accuracy by completing basic data entry tasks and supporting quality control efforts across high-volume processes.
  • Coordinates routine ergonomic equipment orders and accommodation requests, ensuring timely communication with internal contacts.
  • A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

  • Experience in workers compensation.

Preferred Qualifications

 

  • Three years of experience performing thorough administrative, secretarial, and clerical functions
  • Knowledge of and experience with Workers’ Compensation Laws, Rules and Regulations
  • Experience working in a multi-task environment taking direction from multiple staff with minimal supervision
  • Strong verbal and written communication skills
  • Proficiency in MS Word, Excel, Access, MS Outlook or equivalent applications
  • Ability to handle a high volume of calls

 

Additional Information 

 

  • This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

  • Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!

  • Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

  • Relocation does not apply to this position.

 

About Southern California Edison

 

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

 

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

 

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at AskHR@sce.com or (626) 302-3456 and select option 2.